Returns and Refunds

Return Policy

We know you’ll love your purchases from Forward Forty! But if you decide that you’d like to return your purchase, it is eligible for return within 14 calendar days from the date that you received your shipment. Kindly note that your purchase can only be returned if it is in original condition with original packaging and absolutely no signs of wear or use.

To process your return, here’s what you need to do:

  • Email to request a “Return Authorization Form”.  Please include your order number.
  • Fill out the Return Authorization Form and enclose a copy with your package along with your purchase and a copy of your original receipt.
  • You will need to ship your package within 5 calendar days from the date that you received your Return Authorization Form in order for it to be considered for return.  Anything received after this date may not be accepted.
  • Please note that all packages MUST have your unique Return Authorization number clearly listed on the outside of the package; if it is NOT visible, the package will be refused and returned to you, the sender, and your return will not be accepted.

When preparing to send your purchase for a return, please use a trackable shipping method. Once we’ve received your item for return, it will be evaluated to ensure that the purchase is in original condition. Items will be returned to sender, and no refund will be given, if there is any visible wear and tear, or the item is not in original condition.

If the Return is accepted, Forward Forty will send you a confirmation email regarding your return, and will issue a refund to your payment method for the price of the item within 30 days. Please note that any shipping and insurance expenses will not be refunded.

ALL international shipments are FINAL SALE. No returns accepted.  Thank you for understanding.