Is everyone staying cool out there? I feel like we’ve been living in a furnace these past few weeks. Usually I have to keep my A/C on all the time which reminds me, just as I was about to switch it on this morning, this heartwarming review came through from __________ [insert client/customer review]. What a gift to know that (I’ve/we’ve) been able to_____ (deliver that kind of happiness / serve well /make such a difference) Don't forget we can do the same for you.